Terms of Use

TECQ PARTNERS – TERMS OF USE

Last Updated: 05/15/2025

1. Introduction

Welcome to TECQ Partners (“we”, “us”, “our”). These Terms of Use (“Terms”) govern your access to and use of our website, portals, digital tools, and any services provided through TECQ Partners, including those related to claims management, prior authorization workflows, provider services, member resources, and other healthcare operations (“Services”).

By accessing or using our website or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must discontinue using our Services.

2. Eligibility

Our Services are intended for:

  • Healthcare professionals and organizations
  • Authorized provider or member representatives
  • Employees or agents acting within permitted business purposes

You must be at least 18 years old, or the legal age required to enter binding agreements in your jurisdiction, to use our Services.

3. Healthcare-Related Disclaimer

TECQ Partners provides administrative and operational support services, including claims processing, prior authorization assistance, and provider/member resources. We do not provide medical advice, diagnosis, or clinical treatment.

Any medical questions should be directed to a licensed healthcare provider.

4. User Accounts and Security

Certain portions of our Services require account creation or secure login. By creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your username, password, and credentials
  • Notify us immediately of any unauthorized access or security breach

You are responsible for all activity performed under your account unless reported otherwise.

5. Acceptable Use

You agree NOT to use our website or Services to:

  • Access or attempt to access information you are not authorized to view
  • Upload false, misleading, or fraudulent information
  • Interfere with system functionality or security
  • Reverse engineer, scrape, or extract data without authorization
  • Transmit malware, viruses, or harmful code
  • Violate HIPAA or any healthcare privacy and security laws

Violations may result in access suspension, termination, or legal action.

6. Protected Health Information (PHI)

If you access or handle Protected Health Information (“PHI”) through our systems, you agree to:

  • Follow HIPAA regulations and privacy rules
  • Maintain the confidentiality of all PHI
  • Use PHI only for permitted operational or treatment-related purposes
  • Report unauthorized access immediately

Any misuse or improper disclosure of PHI may result in severe penalties under federal law.

7. Claims, Authorizations, and Provider Data

Information within our Services—including claims status, authorization data, provider directories, and member information—is provided for operational use only. While we strive to maintain accurate and up-to-date information, we cannot guarantee:

  • Real-time updates
  • Completeness or accuracy of third-party data
  • Coverage or benefit guarantees

Coverage determinations ultimately depend on payer policies and regulations.

8. Intellectual Property

All content, logos, branding, text, graphics, software, and materials provided by TECQ Partners are protected by copyright, trademark, and other applicable laws.

You may not:

  • Republish or redistribute our content without permission
  • Use our trademarks or branding without written approval
  • Copy, modify, or distribute site materials for commercial use

9. Third-Party Services and Links

Our site may contain links or integrations with third-party services such as health plans, claim platforms, EHR systems, or credentialing networks. TECQ Partners is not responsible for the content, security, or privacy practices of those third-party sites.

10. Disclaimer of Warranties

Our Services are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted or error-free service
  • Accuracy of displayed information
  • Compatibility with all devices or browsers
  • That security breaches will never occur

You use our Services at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, TECQ Partners is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business interruption
  • Unauthorized access to your account or information
  • Errors or delays caused by third-party systems

Our total liability shall not exceed the amount paid by you to us (if any) in the past 12 months.

12. Termination

We may suspend or terminate your access to our Services at our discretion, including if:

  • You violate these Terms
  • You misuse PHI or secure systems
  • Operational or security concerns arise

Termination does not relieve you of obligations incurred under these Terms.

13. Changes to These Terms

We may update these Terms periodically. Updates take effect immediately once posted. If the changes are significant, we may notify you via email or a website notice.

Your continued use of our Services constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Any disputes shall be resolved in courts located in Harris County, Texas.

15. Contact Us

If you have questions about these Terms, you may contact us:

  • Email: info@tecqpartners.com
  • Phone: (832) 720-7789
  • Address: 8278 Bellaire Blvd, Suite B, Houston, TX 77036