Accessibility Statement

TECQ Partners Accessibility Statement

Last updated: May 15, 2025

TECQ Partners and its affiliated entities (“TECQ Partners,” “we,” “our,” or “us”) are committed to ensuring that our digital services—including websites, portals, documents, and communications—are accessible to individuals of all abilities, including those with disabilities. We continuously work to meet or exceed recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 AA.

Our Commitment to Accessibility

We strive to provide:

  • Equal access to digital content, regardless of disability.
  • Usable and understandable information for members, providers, partners, and the community.
  • Accessible features across browsers, devices, and assistive technologies.
  • Continuous improvements to ensure compliance with WCAG 2.1 AA guidelines.

Our goal is to ensure that everyone can fully engage with TECQ Partners’ resources and services, including health-related information, claims tools, authorization tools, and provider/member portals.

Accessibility Features on Our Website

We implement multiple accessibility practices, including:

  • Semantic HTML for improved screen-reader compatibility
  • Consistent heading structures and page layouts
  • Keyboard-navigable menus and buttons
  • Alt text for meaningful images
  • High-contrast text for readability
  • Resizing support without loss of functionality
  • Clear labels for forms and interactive elements
  • Responsive design that adapts to different screen sizes

Ongoing Efforts to Maintain Accessibility

Accessibility is not a one-time project—it is an ongoing process. TECQ Partners performs:

  • Regular audits of the website and digital experiences
  • Continuous testing with assistive technologies
  • Staff training on accessibility best practices
  • Remediation of identified accessibility barriers

Limitations and Areas for Improvement

While we strive for full accessibility, some content may not fully meet WCAG guidelines, such as:

  • Third-party applications or embedded tools not under our control
  • Documents provided by outside partners, payers, or providers
  • Legacy files or PDFs that are being upgraded to accessible formats

If you encounter any accessibility challenges, please let us know so we can resolve them promptly.

Feedback and Support

We welcome your feedback. If you experience difficulty accessing any part of our website or digital resources, please contact us:

Accessibility Support Team
TECQ Partners
8278 Bellaire Blvd, Suite B
Houston, TX 77036
Phone: (832) 720-7789
Email: accessibility@tecqpartners.com

When reaching out, please include:

  • The URL or page where the issue occurred
  • The device, browser, or assistive technology used
  • A brief description of the problem

We will review your request and respond as quickly as possible.

Compatibility With Assistive Technology

TECQ Partners aims to support major assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Browser zoom and text resizing tools
  • Keyboard navigation only (no mouse)
  • High-contrast display modes

Formal Accessibility Standards Used

The TECQ Partners website is designed to meet:

  • WCAG 2.1 A
  • WCAG 2.1 AA (target level)
  • Section 508 standards, where applicable

Changes to This Accessibility Statement

We may update this statement as our accessibility efforts evolve. The “Last updated” date will reflect any changes. Continued use of our website indicates your acknowledgment of these updates.

Contact Us

For questions regarding accessibility, compliance, or support, please contact:

Email: accessibility@tecqpartners.com
Phone: (832) 720-7789