Welcome to Wellpoint Medicare Advantage

We are excited to welcome you to the Wellpoint Medicare Advantage Plan — a full-risk partner plan designed to help you stay healthy, informed, and supported throughout your healthcare journey. This Welcome Package includes important information about your coverage, benefits, and how to get the most out of your plan.

Whether you're a new member or transitioning from another Medicare plan, our goal is to make your onboarding process smooth and stress-free. This package outlines everything you need to get started, from selecting your primary care provider (PCP) to accessing wellness benefits.

What’s Included in Your Welcome Package

• Your Wellpoint Member ID Card – Carry this with you when visiting doctors, pharmacies, or hospitals.
• Quick-Start Guide – A simple overview of how to use your benefits, choose a PCP, and schedule appointments.
• Summary of Benefits – A detailed explanation of what services and treatments are covered.
• Prescription Drug (Part D) Overview – Information about your medication coverage and formulary tiers.
• Care Management & Support Services – Programs available to help manage chronic conditions or coordinate complex care.
• Wellness & Preventive Services Guide – Includes annual checkups, routine screenings, vaccinations, and more.
• Over-the-Counter (OTC) Benefit Instructions – How to order eligible items using your OTC allowance.
• Transportation & Supplemental Benefits – Details on rides to medical visits (if applicable).

Getting Started With Your Plan

• Choose or confirm your Primary Care Provider (PCP) – Your PCP will help coordinate your care and referrals.
• Review your preventive benefits – Many routine services have a $0 copay.
• Set up your prescription needs – Review which pharmacies are preferred to save more.
• Sign up for member portal access – View claims, benefits, authorizations, and digital ID cards.
• Learn about chronic care programs – Members with diabetes, heart disease, COPD, and other conditions may qualify for extra support.

Important Contacts

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• Provider Services: {{ $plan->provider_services_phone ?? '(800) 000-0000' }}
• Website: Visit Wellpoint Website

If you need assistance selecting a PCP, scheduling care, or understanding your benefits, our support team is here to help every step of the way.